Terms of Service

Last updated: February 15, 2026

These Terms of Service ("Terms") govern your access to and use of the Netted Slack application and related services (collectively, the "Service") operated by Netted ("we," "us," or "our"). By installing or using the Service, you agree to be bound by these Terms.

1. Eligibility

You must be at least 18 years old and have the authority to enter into these Terms. If you install Netted on behalf of an organization, you represent that you have the authority to bind that organization.

2. Account & Access

Access to Netted is granted through Slack's OAuth integration. You are responsible for maintaining the security of your Slack account. You agree to notify us immediately of any unauthorized use.

3. Service Description

Netted is a financial organization and education tool for freelancers. The Service provides:

4. Not Tax Advice

Netted is not a tax advisor, accountant, or financial planner. The Service provides financial organization tools and educational references (e.g., IRS publication citations). You should consult a qualified CPA or tax professional for tax advice and filing decisions. We are not liable for any tax outcomes based on information provided by the Service.

5. Pricing & Billing

Free Tier

The free tier includes core features with usage limits as described on our pricing page. No payment information is required.

Pro Tier

The Pro tier is billed monthly via Stripe. You can cancel at any time; access continues through the end of the current billing period. We do not offer refunds for partial billing periods.

Price Changes

We may change pricing with 30 days' notice via Slack DM. Continued use after the effective date constitutes acceptance.

6. Your Data

You retain ownership of all financial data you submit to the Service. We are granted a limited license to process this data solely to provide the Service. See our Privacy Policy for details on data handling.

7. Acceptable Use

You agree not to:

8. Intellectual Property

The Service, including its design, code, and content, is owned by Netted and protected by copyright and trademark laws. The Netted name and logo are our trademarks. Your financial data remains yours.

9. Service Availability

We strive for high availability but do not guarantee uninterrupted service. Netted depends on Slack's platform, Plaid's API, and third-party infrastructure. We are not liable for downtime caused by these dependencies.

10. Limitation of Liability

To the maximum extent permitted by law, Netted's total liability for any claims arising from the Service is limited to the amount you paid us in the 12 months preceding the claim. We are not liable for indirect, incidental, or consequential damages, including lost profits or tax penalties.

11. Indemnification

You agree to indemnify and hold harmless Netted from any claims, losses, or damages arising from your use of the Service or violation of these Terms.

12. Termination

You may stop using the Service and delete your account at any time. We may suspend or terminate your access if you violate these Terms, with notice where practical. Upon termination, you may export your data within 30 days.

13. Governing Law

These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict-of-law principles.

14. Changes to These Terms

We may update these Terms from time to time. We will notify active users via Slack DM at least 14 days before material changes take effect. Continued use after the effective date constitutes acceptance.

15. Contact

Questions about these Terms? Contact us at [email protected] or via /net support in Slack.